Return Policy

Easy 40-Day Return Policy

Not sure which color or product to get? Feel free to purchase as many products as you want, and return the ones you don't need. We understand that picking the right outlet can be difficult, and offer a no-hassle 40-day return policy money-back guarantee.

If you are not completely satisfied with your purchase, you may return any Lew Electric, Hubbell, Legrand, Leviton, Taymac, or Adorne item for a full refund of the merchandise total with no restocking fees.*

*Only the 2 Port Socket TR from S-Box has a 15% restocking fee if returned. 

Simply submit your return request within 40 days from the ship date to be eligible for return, you then have 30-days after you receive your return instructions to send the product back. 

Please note that the customer is responsible for all return shipping charges unless the item is defective or damaged. Return credits are issued within 5 business days to your original method of payment once the item is received.

Return Eligibility

Items must be in new condition and in the original packaging to qualify for a full refund (please do not modify the product in any way). If these conditions are not met, then the return could be subject to a restocking fee, or the product sent back to sender.

Refused shipments will be credited back the merchandise amount, minus any returned freight fees, including duties and taxes if it was shipping into Canada.

Return an Item or Order

  1. Click "Return Items".
  2. Enter your name and email address, order number, and select your reason for return. In the message please list the quantity and items you would like to return. 
  3. Click "Send"
  4. We will email you return instructions with an RMA number and return shipping address within 1 business day.
  5. When you receive your RMA from us, please double box your shipment and make sure the RMA number is on the shipping label.
  6. You can expect your credit within 5 business days of receiving your return. All refunds are issued in the same form of payment used in the original transaction.